As we are currently heavily involved with a Siebel Public Sector client, I was interested to note the announcement of Siebel 8.2 for Public Sector. Being a major point release, going from 8.1.x, we’re expecting some interesting enhancements in this release. From the Oracle documentation:
- Key focus on social services functionality
- Enhanced Case Management functionality
- Pre-built components to assist in citizen eligibility
- Enhanced Server Provider functionality
This is good news for Public Sector Siebel customers and shows a continued commitment from Oracle to the future of Siebel and Siebel within the Public Sector industry. As soon as we get our hands on the update, I’ll post my experiences.
