Siebel Wireless – An Introduction
Siebel Wireless has been around for a while now. Along with Siebel Handheld and Siebel Mobile, it has been part of a number of solutions for delivering CRM via mobile computing. There are pros and cons of each as you’d expect. For example, Siebel Mobile runs off a local database while Siebel Wireless is a connected solution. Siebel Remote works great if you don’t need run time data but Siebel Wireless, which will deliver data in real time, is no good if you can’t get connected.
With mobile communications technology advancing as it is, delivering better coverage and faster devices with more screen real estate, the Siebel Wireless option is becoming an attractive one. It provides a cut down pure HTML version of your ‘full fat’ Siebel application and delivers it directly to a mobile device, be it Blackberry, iPhone, Nokia or whatever. It’s a very simple solution but very powerful at the same time. Siebel 8 has delivered a much improved (and much prettier!) Siebel Wireless solution when you put it up against earlier efforts.
I’ve spent some time developing a Case Management Wireless solution that builds on the vanilla Wireless Service configuration. In the next article or two I’d like to share my experience and knowledge around this area. Demo’ing a POC system to board members, via iPhone or a big screen via RIM’s Blackberry simulators, will be sure to raise an eyebrow or two I can assure you!
Stay tuned!
Mobile, Siebel, Wireless
Where do you get this version of Siebel Wireless? I’m using the old blue version, and I’m using Siebel 8.1
Hi Marcel!
The screenshot is from an Oracle sales presentation. It’s the Siebel 8.1 Wireless client but with some fancy pants .CSS to make it look all iPhone like!