Siebel Wireless – Browser Capabilities
Siebel Wireless can be tweaked to support a number of different target devices. BlackBerries, iPhones, Nokias and so on, all have different amounts of screen real estate and their browsers all have different capabilities. Siebel Wireless offers you the ability to tweak the layout and functionality of pages delivered to a device, based on the browser user agent.
To set up various capabilities, follow the steps below. I’m using BlackBerry as an example, but the same rules apply for all device and browser types:
- Navigate to Administration > Web Browsers
- Query for ‘Blackberry*’
- Copy the existing record and rename as: Blackberry Parent
- Drill down to set shared capabilities
- Create new Web Browser entries, for example Blackberry 9550, with ‘Blackberry Parent’ as parent
- Drill down to set specific capabilities. Some common settings:
- User-Agent – user agent specified by browser to web server (for example, BlackBerry9550)
- NumberOfListRows - number of rows to display, fitting on the device screen (for example, 5)
A great way to test what you’ve done is with Firefox. Within Firefox, you can configure the browser to ‘pretend’ to be any number of different user agents. For example, to test a BlackBerry 9550:
- Load up Firefox
- In the address bar, enter: about:config
- In the filter bar, enter: useragent
- Double click general.useragent.extra.ofcom and type in your user agent string – BlackBerry9550
- Restart FireFox and navigate to your Siebel Wireless site
As you can probably see, it’s really easy to set up and use Siebel Wireless out of the box. Delivering the same application to multiple devices is also made easy via Browser Capabilities – and we haven’t even touched Siebel Tools yet!
Coming up next, we’ll look at the Siebel Wireless Tools configuration and I’ll talk through adding your own functionality to the existing application.
Mobile, Siebel, Wireless