Siebel Wireless – Getting Started

Getting started couldn’t be easier! I’m using Siebel Service as an example – Siebel Sales is exactly the same but uses the ‘Siebel Sales Wireless’ Object Manager.


Follow these steps to enable Siebel Wireless:

  1. You’ll need the Siebel Wireless license key. Go to Administration – Application > License Keys and add it in
  2. Restart the Siebel Server service
  3. Navigate to Administration > Server Configuration > Enterprises > Component Groups
  4. Enable the ‘Siebel Wireless’ Component Group
  5. Highlight the ‘Siebel Service Wireless (ENU)’ Component
  6. Click ‘Assign’ to enable on server
  7. Restart the Siebel Server service
  8. Verify the wpserv_enu entry in eapps.cfg
  9. Navigate to Administration – User > Employees
  10. Create a new record, assign a Position and associate the ‘Field Service Representative – Wireless’ responsibility

That’s it! You can access the vanilla Wireless Service application via the URL: http://<Siebel Web Server Host>/wpserv_enu/. For a slightly more impressive demo, you can use the TestiPhone iPhone Simulator to display your mobile site!

In the next post, I’ll look at how to configure Siebel to support multiple devices and browsers, without any Siebel Tools configuration!

Siebel Wireless - Getting Started, 10.0 out of 10 based on 1 rating , ,

4 Comments

  • @lex says:

    Very nice! Can’t wait for the next posts.

    Have a nice day

    @lex

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  • Oli says:

    Hi @lex,

    Very kind of you to say – thank you!

    Also very flattering, coming from the creator of one of the first and finest Siebel blogs out there! :)

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  • Luther says:

    You made that sounds so simple! I appreciate the post because of that; this made it really easy for me. Thank you.

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    Rating: +1 (from 1 vote)
  • Oli says:

    Hi Luther,

    Great to hear that this has been of use to you! Thanks for the comment! :)

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