I’ve recently rebuilt my laptop and a number of VMs, all running Siebel 7.8 and 8.1 on Windows 7. Once again, I was faced with the horror of getting ImageCreator, Universal Installer and Siebel running in a Windows 7 environment. I threw in Windows 7 64-bit as well, just to make things interesting.
As a result, I’ve discovered a few shortcuts to getting everything installed and working with minimal fuss – I’d like to share this with you. By the way, the photo in the screenshot below is of our beautiful daughter Emily – I couldn’t resist including it! 
Don’t forget to check out MOS Article ID 796015.1 and make sure you’re using the version that Oracle has certified on Internet Explorer 8 – Windows 7 comes with IE8 hotwired in and no support for IE7.
ImageCreator
ImageCreator STILL does not work properly in Windows 7, even with the latest Siebel builds (8.1.1.5). To work around this in Windows 7, follow this excellent post from @lex in his Siebel Essentials Blog:
- Run: Windows_ImageCreator.exe -is:javaconsole -console
- Follow the prompts to build your installers
Install Siebel
The Siebel installers, surprisingly, STILL don’t support Windows 7. Who would have thought.
- First up, enable the Administrator account in Windows 7 by clicking Start, type CMD and right click CMD.EXE and ‘Run As Administrator’
- Run the following command: net user administrator /active:yes
- Restart your machine
- Login as user ‘Administrator’
- Run the installation via setup.bat as this user and you’ll get none and the grief that you had before. You’ll have to ‘ignore’ the checks on OS version that OUI tells you about
- This should work for both Tools and Web Client
Running Siebel Tools
Bless my barnacles, Siebel Tools almost kind of works out of the box with Windows 7! ODBC specific stuff below applies, though.
Tools will run just fine as long as you:
- Right click the Tools Shortcut and ‘Run As Administrator’ first time you use it. This lets it write some junk to the registry. After that, you’re good
Running Siebel Web Client
The Web Client – would you Adam and Eve it – doesn’t really support Windows 7. At least, you’ll have trouble with IE8 and I’d suggest putting off installing IE9 for now (and ever):
- Edit the Web Client .cfg file for the application you’re working with and edit as follows:
EnableFQDN = FALSE
- In Internet Settings, add ‘http://localhost’ as an ‘Intranet’ site. Make sure the security settings for this zone let you do pretty much whatever with Active X controls – this lets the HIFO get in there. Refer to Article ID 1066053.1 on My Oracle Support
- If you’re using 64-bit Windows, add the following to your Web Client shortcut (or in the Debug properties in Tools). This ensures that the 32-bit version of IE is in use:
/d Local /b “C:\Program Files (x86)\Internet Explorer\iexplore.exe”
- Finally, if you need to amend ODBC settings on 64-bit Windows, don’t forget to use the 32-bit ODBC administrator. The 32-bit Siebel executable will look here, not what you see in the 64-bit ODBC settings:
C:\Windows\SysWoW64\odbcad32.exe
That’s it! Try it, post and let’s discuss.
Hi
I am using Window 7 64 bits. I able to launch Siebel Tool in Windows 7. But I not able to launch developer client in Windows 7. It hanging on the blue screen with “Siebel Call Center 8.1″ words.
Do you have any idea on it?
Hi Lee and welcome to the blog!
A few suggestions for you:
/b “C:\Program Files (x86)\Internet Explorer\iexplore.exe”
Do let us know how you get on.
Regards,
Oli
Hi Oil
I installed Siebel 8.1.1.5 and tried the suggestions that you mentioned. But no luck. I still not able to launch Siebel. No log captured. It just do db authenticate then it keep silence… The siebe32 is running at backend but it didn’t prompted into IE.
Do you have any idea on it?
Regards
Lee
Hi Lee,
Try setting the following Environment Variables:
SIEBEL_LOG_EVENTS = 5\log
SIEBEL_LOG_DIR=
And try starting the web client again.
You may have permissions problems that are stopping the client from starting – make sure right click your Web Client shortcut and select ‘Run As Administrator.
Let us know how you get on!
Regards,
Oli
Hi,
I am using Window 7 Home Basic 64 bit Operating System and I need the procedure to install Siebel 7 application.
Please help me in installing the application in my windows 7 laptop.
Hi Sreenivasa,
Check out Siebel Bookshelf for full instructions on building the installers and installing Siebel. Refer back here if you have any particular problems with installing on Windows 7.
Regards,
Oli
Hi Oli,
Could you please send me the web link once again for “Siebel Bookshelf” for full instructions to install siebel as i have forgotten to save the file. Also, let me know where can i get Siebel 8 software, so that i can remove and install Siebel 8 in my laptop.
Hi Sreenivasa,
A quick Google search for ‘Siebel Bookshelf 8.1′ and another for ‘Oracle eDelivery’ will get you everything you need. The installation instruction guide is called ‘Installation Guide for Microsoft Windows’ Enjoy!
Regards,
Oli
Hi Oli,
I am using windows 7 home basic, I was able to get virtual machine work on my system after much stress as homebasic doesn’t support VM. I created xp VM and running siebel with out much trouble.
But then it is a small window, when i wanted to check if there came any possibility to make siebel work in W7, i found your blog. Thanks and i tried.
I followed your procedure except installing through oui rather than setup.bat but in administrator mode and XPservicepack3 comp mode.
Tools opened fine, the problem came when i opened web client.It won’t open.
first error:
‘cannot determine default web browser for the current user, please setup your web browser properly or use the /b command line argument to specify one’.
I added this /d Local /b “C:\Program Files (x86)\Internet Explorer\iexplore.exe” to webclient shortcut after cfg.
then i got another error – “Browser executable ‘ C:\Program’ doesn’t exist.
i stopped here, please let me know if there is a solution or should i uninstall completely and install again through setup.bat.
I also created a shortcut to 32-bit IE in Program Files (x86) to desktop so asto make default browser.
your responce will be much appreciated.
Thanks
Hello Naresh and welcome to the blog!
I suspect that you’ve either used single quotes or copied the command line from a web page. If you enclose the whole iexplorer.exe command line in double quotes (actually type them, don’t copy and paste) then Siebel should recognised the full command line and launch IE. Let me know how you get on!
Regards,
Oli
Oli,
you got it right, i did copied and pasted. I will try typing and let you know.
Meanwhile i request you to remove the rating i gave for this blog.I intend to give 10, by mistake i click on 5 stars. I do not want any one to get wrong impression seeing that rating. It was a genuine mistake.
Kind Regards
Naresh
Hi Naresh!
Fingers crossed you are able to resolve the issue – do let me know!
No worries regarding the vote! I’ve removed your vote to allow you to resubmit as you see fit. Great to see you here. All the best!
Regards,
Oli
Hi Oli,
What can i say?
I did type the IE path and it works perfect. I can not thank you enough.
I started work and did not find any complication in these 2 days. Thank you so much again.
I think it would be great if you can mention in the blog itself about not copying and pasting for future visitors.
Regards
Naresh Paruchuri
Hi Oli,
Great Input.. I was able to install everything and the installations worked like a charm!! The only issue I have now is that the menu options aren’t working. right click or file option’s aren’t showing up! Did you encounter any issues like that?
Santhosh.
Hi Santosh,
Glad you got it (almost) working!
Windows 7 runs IE8 and above only – as such, you’ll need to apply an appropriate Patch Set that provides support for IE8. The behaviour that you are seeing is, I suspect, due to incompatibility between your version of Siebel and IE8 / IE9. You may get some semblance of functionality by enabling ‘Compatibility Mode’ in Internet Explorer for your Siebel URL but best bet is to download and install an appropriate patch set.
Regards,
Oli