Siebel Technology Blog

As I mentioned in my previous post, I am lucky enough to have been offered the opportunity to peruse a review copy of Alex Hansal’s new book, ‘Oracle Siebel CRM 8 Installation and Management’. I’ve had a few days to go through it and wanted to share my findings with you. First up, a number [...]

After my last article, I’ve been wrestling with the installing documentation for Oracle Business Intelligence Applications – the new name for Siebel Analytics. I’m pleased to say that, a few niggles aside, the process of getting this up and running is pretty straight forward! I’ve summarised the steps below and included some details of the [...]

We’ve seen Siebel Analytics in use at a number of client sites, but I’ve rarely had an opportunity to get to grips with it. I performed some base installations a long while back, from a set of instructions, but that’s pretty much it. I’ve recently had a lot of interest in what’s happing in this [...]

With a running BIP Publisher server and tested integration, we can start looking at migrating Actuate reports to the BIP Publisher format. Some key facts to recall from previous posts: Actuate uses COM to talk to Siebel. This means Report objects in Tools, .ROL files and ssiebel.bas BIP uses Web Services. This mean Integration Objects, [...]

Following on from our previous discussion around installing and setting up BIP, I thought I’d drop in a quick article to talk briefly about additional Siebel server and application configuration. We’ll start off with some useful information: As you know, Actuate Reports were defined in Tools and associated directly with Views within the Repository: Report [...]

A very quick post today to highlight a My Oracle Support article that should be your first port of call for diagnosing and resolving Siebel BIP problems: Troubleshooting problems with the Siebel BI Publisher integration [ID 1051319.1] I’d highly recommend that anyone looking to implement BIP, or migrate from Actuate, have this article to hand.

In the first of my Reporting articles, I’ll discuss some of the architectural changes that have taken place in the move from Actuate to BI Publisher (hereafter referred to as BIP). With Siebel 8.1.1.2 the recommended version of BIP is 10.1.3.4.1. You’ll need this if you want to use report scheduling from within Siebel. Typically, [...]

Having recently upgraded the Actuate reporting solution in a client’s 7.8 SIA implementation to 8.1.1.2, I thought I’d share my thoughts. The move from Actuate to BI Publisher (BIP) is not as terrifying as it may first appear, but there are some gotchas in there that you need to be prepared for. In the next [...]